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Due to the current postal disruption, the Plan Administration Office will hold all mail and cheques. 

Members are welcome to come in and pick up mail and cheque items being held for them. Please give the Plan Administration Office at least three business days’ notice before picking up items.

If you have any questions, contact us 1-800-263-3564.

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Read the July 2025 letter to members.

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Roofers on job site

Dental Claim Mailing Address (Except Quebec):
Manulife Financial Group Benefits
Dental Claims
P.O. Box 1654
Waterloo, ON N2J 4W2

Medical Claim Mailing Address (Except Quebec):
Manulife Group Benefits
Health Claims
P.O. Box 1653
Waterloo, ON N2J 4W1

Dental Claim Mailing Address (Quebec):
Manulife Financial Group Benefits
Dental Claims
P.O. Box 5000, Station B
Montreal, QC H3B 4B5

Medical Claim Mailing Address (Quebec):
Manulife Group Benefits
Health Claims
P.O. Box 2580, STN B
Montreal, QC H3B 5C6