Plan Administration Office Relocating

The Plan Administration Office will be relocating from Markham, Ontario, to Toronto, Ontario. The first day in the new location will be September 28, 2026. The Markham office will be closed to the public on September 25, 2026. But staff will be available by phone and email.

The new office address will be:
2255 Sheppard Avenue East, Atria 1, Suite 201
Toronto, ON M2J 4Y1

Plan phone numbers, fax numbers, and email addresses are unchanged. To view the full contact information, visit the contact page.

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Dental Claim Mailing Address (Except Quebec):
Manulife Financial Group Benefits
Dental Claims
P.O. Box 1654
Waterloo, ON N2J 4W2

Medical Claim Mailing Address (Except Quebec):
Manulife Group Benefits
Health Claims
P.O. Box 1653
Waterloo, ON N2J 4W1

Dental Claim Mailing Address (Quebec):
Manulife Financial Group Benefits
Dental Claims
P.O. Box 5000, Station B
Montreal, QC H3B 4B5

Medical Claim Mailing Address (Quebec):
Manulife Group Benefits
Health Claims
P.O. Box 2580, STN B
Montreal, QC H3B 5C6